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Designed for when speed and performance matter, the hub provides a massive 40Gbps bandwidth for connecting external displays and high-speed peripherals such as external hard drives. Unlike existing Thunderbolt devices which only provide a single Thunderbolt downstream port, the ALOGIC BLAZE hub can connect up to 3x downstream Thunderbolt 4 / USB4.0 peripherals and offers unparalleled productivity for creative professionals.
General
How many screens can I connect to with this hub?
The number of screens you can connect to with the Thunderbolt BLAZE Hub varies depending on how you connect.
If you connect with Thunderbolt 3 or 4 or USB 4.0:
Dual 4K(3840x2160) 60Hz Displays*
If you connect with USB-C 3.x:
One 4K(3840x2160) 60Hz Display
* M1 based Apple devices can only support a single external monitor connected via Thunderbolt or USB-C DisplayPort Alternate Mode.
USB-C port must be DisplayPort 1.4 Alternate Mode compatible for 4K output at 60Hz. Machines supporting DisplayPort 1.2 will output resolutions up 2560x1600 at 60Hz or 4K at 30Hz.
If you connect with Thunderbolt 3 or 4 or USB 4.0:
Dual 4K(3840x2160) 60Hz Displays*
If you connect with USB-C 3.x:
One 4K(3840x2160) 60Hz Display
* M1 based Apple devices can only support a single external monitor connected via Thunderbolt or USB-C DisplayPort Alternate Mode.
USB-C port must be DisplayPort 1.4 Alternate Mode compatible for 4K output at 60Hz. Machines supporting DisplayPort 1.2 will output resolutions up 2560x1600 at 60Hz or 4K at 30Hz.
How much power can this hub supply my laptop?
Hub can provide up to 60W power to your computer.
Compatibility
What operating systems does this support?
Mac OS Sierra 10.13 or later MacBooks with Thunderbolt 3 or 4 ports
Windows 10 or 11 computers with USB-C or Thunderbolt 3 or 4 ports
Windows 10 or 11 computers with USB-C or Thunderbolt 3 or 4 ports
Troubleshooting
No video on connected display
If you can't see anything on a display connected via this hub, please try the following steps to resolve the issue.
Ensure that the power supply is plugged into the dock and switched on at the wall
Check that the USB-C video cable is connected securely between the monitor and device and the device is securely connected to the computer
Check that the external monitor is turned on and set to the correct input
Check that your computer is detecting the external display and is set to show video on it
Check that the USB-C port on the computer that you have connected the dock to is a
Thunderbolt port or a USB-C port that supports video output using DisplayPort Alternate Mode
If the computer doesn’t detect the external monitor or output video after checking the above, restart your computer and attempt again
If connecting to a monitor with a USB-C or Thunderbolt input, ensure that the cable you are using supports full speed data. Many USB-C cables are intended for charging only and only support USB 2.0.
Ensure that the power supply is plugged into the dock and switched on at the wall
Check that the USB-C video cable is connected securely between the monitor and device and the device is securely connected to the computer
Check that the external monitor is turned on and set to the correct input
Check that your computer is detecting the external display and is set to show video on it
Check that the USB-C port on the computer that you have connected the dock to is a
Thunderbolt port or a USB-C port that supports video output using DisplayPort Alternate Mode
If the computer doesn’t detect the external monitor or output video after checking the above, restart your computer and attempt again
If connecting to a monitor with a USB-C or Thunderbolt input, ensure that the cable you are using supports full speed data. Many USB-C cables are intended for charging only and only support USB 2.0.
Video drops out intermittently
If your connected display is flickering during use, please try the following steps to resolve the issue.
Check that the USB-C video cable is connected securely between the display and device
Check that the device is securely connected to the computer
Check that the USB-C video cable being used to connect to the display is of good quality and isn’t damaged
Check that the USB-C video cable is connected securely between the display and device
Check that the device is securely connected to the computer
Check that the USB-C video cable being used to connect to the display is of good quality and isn’t damaged
Computer doesn’t start charging when the device is connected
If your connected display is flickering during use, please try the following steps to resolve the issue.
Ensure that the power supply is connected at the wall and turned on, and the USB-C cable supplying power is securely connected to the computer
Verify that the port on the computer is a Thunderbolt port or a USB-C port that supports charging from a USB PD power source
Ensure that the power supply is connected at the wall and turned on, and the USB-C cable supplying power is securely connected to the computer
Verify that the port on the computer is a Thunderbolt port or a USB-C port that supports charging from a USB PD power source
